Delivery Information

Corona Delivery Schedule Updates

We are making a few changes to our normal delivery schedule during the coronavirus outbreak, in order to reduce our social contact at this time.

Royal Mail deliveries will be sent out TWICE a week, using the Royal Mail Click & Drop service, and remote parcel drop boxes, so that we have no human contact.

£4 standard charge with *FREE delivery for orders over £40*

BS3 deliveries during the Coronavirus outbreak are now FREE whilst the shop is closed. We will be making drop offs 4-7pm on Tues and Fri each week. We will schedule your order into the next delivery schedule, unless you request a particular day.

BS1-BS9 deliveries during the Coronavirus outbreak

We will be making drop offs 4-7pm on Mon & Thurs each week.

£2.50 standard charge with *FREE delivery for orders over £30*

There will be no options to collect at this time.


Our Normal delivery schedule

Every effort is made to process and dispatch all items ordered within 1-2 days of ordering.

Should there be any reason that may cause this to change, you will be notified as soon as possible.


Your items will be dispatched according to the delivery schedule selected and paid for. We can currently only deliver to UK Mainland addresses.

Free Collection Service

Free collection is available, and can be picked up from our store at 200 North Street, Southville, BS3 1JF. This option is available to choose at the checkout. Please just let us know when you would like to collect.


Standard UK shipping rate: £4 via Royal Mail (1-3 days)

We now have one flat shipping rate for all of our online chocolate orders. We send out via Royal Mail first class delivery, which should reach you within 1-3 days.


Voucher postage: £0.70 via Royal Mail (1-3 days)

We offer a cheaper postage rate for voucher purchases, which will be sent as a small letter via Royal Mail. These are sent out by first class delivery, so should reach you within 1-3 days.

Zara's Chocolates cannot accept resonsibility for a delay in the delivery of the items caused by the delivery service. Please be aware that at peak times e.g. Christmas, and during certain events, or adverse weather conditions, delays may occur.

A delivery is not classed as missing until 14 days have passed since the order. If you still have not received your order at the end of this period, please get in touch and we will endeavour to arrange a replacement.

200 North Street





Phone: 0117 9636956

The shop is closed at the moment, to help with social distancing. But we are open behind the scenes, and for online orders.

Opening Hours:

Monday - Friday 10 - 6pm 

Saturday 10 - 5pm

Sunday - Closed

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