Delivery Information

Free Click & Collect Service available during our shop opening hours. Generally a collection will be available the day after you have ordered. If you are in a rush, or not sure, give us a call on 01179636956.

Opening hours: Mon-Sat 10-5pm

Local Cycle deliveries

We are offering regular cycle or walking deliveries around the vicinity of the shop.

Ideal for those purchasing gifts for delivery to this area, or for anybody who is isolating and

unable to come to the store. Cycle delivery area within the purple line on the map.

£1.50 standard charge with *FREE delivery for orders over £15*

NEW cycle & zero emission van deliveries around Bristol:

BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9 1, BS9 3, BS9 4, BS10 5, BS13 7, BS14 9, BS16 2, BS16 3, BS16 4, BS16, 5

We have partnered with Zedify, a local cycle & zero emissions delivery company to offer new emission-free delivery options around the Bristol area. These will be dispatched within 2-5 days. Please keep an eye on your emails for a dispatch notification on the day of delivery. If you are worried that you may be out, please let us know a safe place to leave the parcel.



UK wide Royal Mail deliveries

Dispatched within 1-3 days, and sent through first class post. Please be aware that parcels are taking slightly longer to arrive than normal at the moment. 


Voucher postage: £0.70 via Royal Mail first class (1-3 days). This is only applicable to gift voucher purchases, and not chocolate, as these can be sent via small letter post.


Your items will be dispatched according to the delivery schedule selected and paid for. We can currently only deliver to UK Mainland addresses.

Zara's Chocolates cannot accept resonsibility for a delay in the delivery of the items caused by the delivery service. Please be aware that at peak times e.g. Christmas, and during certain events, or adverse weather conditions, delays may occur.

A delivery is not classed as missing until 14 days have passed since the order. If you still have not received your order at the end of this period, please get in touch and we will endeavour to arrange a replacement.

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